As Assistant Manager at Blackseed Fortress, Serene De Reese stands at the bridge between the family's personal wellness story and the experience customers feel each time they visit the shop or place an order online. Serene has walked the same path as many Blackseed Fortress customers, starting with simple questions about immunity, energy, and everyday wellness, then slowly weaving Ethiopian black seed oil into daily self-care. That lived experience shapes the way Serene supports the team and the community, always keeping things real, relatable, and easy to understand.

In the daily flow of the business, Serene helps guide operations, supports the owner with planning, and keeps an eye on the small details that protect quality, timing, and trust. Whether answering questions, helping someone feel more confident about trying black seed oil for the first time, or coordinating the steps that bring each product to a customer's home, Serene works to make the Blackseed Fortress experience feel warm, steady, and grounded in family values. With a calm, organized style and a thoughtful approach to wellness, Serene helps the business stay both practical and heart-centered.